?? Why ATS Keywords Matter
Over 90% of hospitality employers use Applicant Tracking Systems (ATS) to screen resumes. Using the right keywords helps your resume get past the robots and into human hands.
?? General Hospitality Keywords
Core Skills
- Guest Satisfaction
- Customer Service
- Team Leadership
- Problem Solving
- Communication
Operations
- SOP Implementation
- Quality Assurance
- Inventory Management
- Budget Control
- Revenue Management
Soft Skills
- Conflict Resolution
- Time Management
- Attention to Detail
- Multitasking
- Adaptability
??? Food & Beverage Keywords
F&B Management
- F&B Cost Control
- Menu Engineering
- Vendor Management
- Food Safety
- HACCP Compliance
Service Excellence
- Table Service
- Wine Pairing
- Banquet Operations
- Buffet Management
- Upselling
?? Front Office Keywords
Front Desk
- Check-in/Check-out
- PMS - Opera/Cloudbeds
- Guest Relations
- Reservations
- OTA Management
Guest Services
- Concierge Services
- Complaint Resolution
- VIP Handling
- Loyalty Programs
- Up-selling
?? Housekeeping Keywords
Cleaning Operations
- Room Turnover
- Linen Inventory
- Deep Cleaning
- Quality Inspection
- Eco-friendly Practices
Management
- Staff Scheduling
- Budget Planning
- Supply Management
- Lost & Found
- Safety Compliance
?? Management & Leadership Keywords
Leadership
- Team Training
- Performance Reviews
- Conflict Management
- Mentoring
- Recruitment
Business
- P&L Management
- Revenue Optimization
- KPI Tracking
- Forecasting
- Strategic Planning
?? Sales & Revenue Keywords
Revenue
- RevPAR
- ADR
- Occupancy Rate
- Yield Management
- Pricing Strategy
Sales
- Corporate Accounts
- Event Sales
- B2B Negotiation
- CRM Management
- Lead Generation
? Pro Tips for Using Keywords
- Use keywords naturally throughout your resume
- Match keywords from the job description
- Include both hard skills and soft skills
- Use action verbs like "managed," "increased," "reduced"
- Avoid keyword stuffing - keep it readable